Performance Improvement shouldn't happen by chance.
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Supervising with Confidence

by Stephanie McBrier Hannett and the HRDQ Development Team

The role of the supervisor has changed dramatically through the evolution of the organization. Today's frontline leaders need practical, skill-specific training to meet growing on-the-job demands – and Supervising with Confidence delivers. Participants get the opportunity to examine strengths and development needs as well as practice strategies within five skill areas. By gaining experience in guiding the work, organizing the work, developing staff, managing performance, and managing relations, supervisors are ready to put their enhanced skills into action.