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Performance Appraisal Skills Inventory

by Kenneth Phillips

Help managers turn performance appraisals into productive and even enjoyable experiences. The Performance Appraisal Skills Inventory (PASI) first identifies strengths and weaknesses in six skill areas via an 18-item assessment. Participants then learn a simple six-step process for conducting effective performance appraisal meetings.

The premise of the PASI is that managers and supervisors could gain the ability to be effective at conducting performance appraisal meetings if they had a good model. The steps and skills of the "Six-Step Performance Appraisal Meeting Model" show below are all grounded in behavioral science research.

An effective performance appraisal meeting can be viewed as a process consisting of six steps:
  1. Building a relationship of mutual trust
  2. Opening the meeting
  3. Identifying and exploring accomplishments and concerns
  4. Developing an improvement plan
  5. Overcoming defensiveness
  6. Evaluating and rating employee performance