Performance Improvement shouldn't happen by chance.
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Coaching for Commitment

by Cindy Coe, Amy Zegnder, Dennis C. Kinlaw

This new, third edition of the best-selling Coaching for Commitment is based on the groundbreaking coaching work of the late Dennis C. Kinlaw. In this thoroughly revised and updated edition, authors Cindy Coe and Amy Zehnder clearly show that coaching is a proven strategy for improving performance in today's environment of intense competitiveness for total customer satisfaction, continuous improvement, and the drive to deliver superior products and services.